Privacy Policy

Effective Date: March 15, 2025

At TwinVerse Prime ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at twinverseprime.com (the "Website") and use our editorial services, book design services, and book promotion services (the "Services").


By using our Website and Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Website or Services:

  • Personal Information: This includes information such as your name, email address, phone number, billing address, and payment details that you provide when you sign up for an account, purchase our services, or contact us.
  • Non-Personal Information: This includes information about your device, browser, IP address, and usage patterns of our Website, which may be collected automatically through cookies and other tracking technologies.
  • User-Generated Content: If you provide us with content for editorial, design, or promotional services (e.g., manuscripts, images, drafts), we will collect and process that content as part of the Services.


2. How We Use Your Information

We use the information we collect for various purposes, including:


  • To Provide and Improve Our Services: We use your personal and user-generated information to deliver the services you have requested (e.g., editorial, book design, and promotion), process payments, and provide customer support.
  • To Communicate with You: We may use your email address or phone number to send you important information about our Services, updates, promotions, and any other communications related to your account or our offerings.
  • To Personalize Your Experience: We may use your information to customize the content and services we offer, making them more relevant to you.
  • To Analyze Website Usage: We use non-personal information to analyze trends and usage patterns on our Website in order to improve user experience and Website functionality.


3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in running our business, such as payment processors, email marketing platforms, or hosting services. These providers are bound by contractual obligations to protect your information.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
  • Business Transfers: If TwinVerse Prime is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before any personal information is transferred and becomes subject to a different privacy policy.


4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.


5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct or update any inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain it for legal reasons).
  • Opt-out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the emails we send, or by contacting us directly.
  • To exercise your rights, please contact us at admin@twinverseprime.com.


7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Website. For more information about how we use cookies and how you can control them, please refer to our Cookie Policy.


8. Third-Party Websites

Our Website may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to TwinVerse Prime, and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.


9. Children's Privacy

Our Website and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we have collected personal information from a child under 13, please contact us, and we will take appropriate steps to remove that information.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."


11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:


TwinVerse Prime

Email: admin@twinverseprime.com

Phone: (725) 257-6538